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  <title>DSpace Collection: An internship report is a synopsis of what you experienced while working with a particular organization.</title>
  <link rel="alternate" href="http://dspace.aiub.edu:8080/jspui/handle/123456789/59" />
  <subtitle>An internship report is a synopsis of what you experienced while working with a particular organization.</subtitle>
  <id>http://dspace.aiub.edu:8080/jspui/handle/123456789/59</id>
  <updated>2026-04-01T02:33:37Z</updated>
  <dc:date>2026-04-01T02:33:37Z</dc:date>
  <entry>
    <title>Customer Satisfaction &amp; Electronic Banking on NRB Commercial Bank Limited</title>
    <link rel="alternate" href="http://dspace.aiub.edu:8080/jspui/handle/123456789/1394" />
    <author>
      <name>Patwary, Md Alamin</name>
    </author>
    <id>http://dspace.aiub.edu:8080/jspui/handle/123456789/1394</id>
    <updated>2023-10-07T05:04:35Z</updated>
    <published>2023-08-28T00:00:00Z</published>
    <summary type="text">Title: Customer Satisfaction &amp; Electronic Banking on NRB Commercial Bank Limited
Authors: Patwary, Md Alamin
Abstract: I get the opportunity to work at NRB commercial Bank, Principal Branch as an intern for three months. During the program, I was able to get a close look at NRBCB's various activities During my internship. I worked in many sections. I have made this research based on my practical experience &#xD;
&#xD;
NRBC Bank started its journey on 2 April 2013 after get permission dated 10 March 2013 as a scheduled bank. The Bank commenced its business on April 18, 2013. Presently, NRBC Bank has 51 branches. Through there is  three core departments, namely General Banking, Credit and Foreign Exchange, it gives all types of banking services to the customers. In chapter one I have outlined a brief introduction, Statement of problem, Significance  of study purpose of study, research question, research hypothesis, Definition of The Keywords, Limitation and Delimitation. The second chapter of the research paper there is Literature Review. The third chapter describes about the Methodology of the study. In chapter four, there is some analysis, in this analysis there is questionnaire and graphs. And lastly there are conclusions of this research.&#xD;
&#xD;
Finally, I can say that it was a very good experience to work with good people at NRBC Bank Ltd. This experience will help in my professional life. This internship helped me to learn a lot of professional things which will be very productive for my career.</summary>
    <dc:date>2023-08-28T00:00:00Z</dc:date>
  </entry>
  <entry>
    <title>ANALYZING THE IMPACT OF FRONT DESK MANAGEMENT ON CUSTOMER SATISFACTION IN BANK ASIA LIMITED</title>
    <link rel="alternate" href="http://dspace.aiub.edu:8080/jspui/handle/123456789/1330" />
    <author>
      <name>Purification, Sarah Trisa</name>
    </author>
    <id>http://dspace.aiub.edu:8080/jspui/handle/123456789/1330</id>
    <updated>2023-09-27T21:47:42Z</updated>
    <published>2023-01-01T00:00:00Z</published>
    <summary type="text">Title: ANALYZING THE IMPACT OF FRONT DESK MANAGEMENT ON CUSTOMER SATISFACTION IN BANK ASIA LIMITED
Authors: Purification, Sarah Trisa
Abstract: As a financial Institution Bank plays a very important role in the sector of the Economy. The primary duty of the Bank is to pay interest at lower rates to the depositors and receives interest on loans and advances from them at higher rates. In a country banking sector is considered one of the stable financial institutions. &#xD;
&#xD;
The internship program is the combination and reflection of realistic learning along with academic Study. The study is not complete without practical experience, this internship program helps to experience the practical scenarios of theoretical studies.&#xD;
&#xD;
This report is based upon my three months internship in Bank Asia Limited, Shyamoli Branch as a partial requirement of the BBA Program. In this report, I am focusing mainly on the Front Desk Management, general banking of Bank Asia Limited, Shyamoli Branch. The banker–customer relationship is the focal part of attention for the bankers. General account opening, requirements of opening accounts, different types of schemes, Encashment of different types of deposit, cheque clearing and collection section, local remittance department, Cash Department, Accounts Department for voucher storage, and Human Resource related Issues and customer services are included as general banking activities. As an intern, I got the opportunity to work in the different areas of general banking. Mainly I was assigned to the management of work at the front desk. Cheque book delivery, desk pass service, inward register entry, ATM card, and pin delivery, and customer services related issues like helping them to fill up the account opening form and to provide various information about the deposit products of Bank Asia Limited was the basic job responsibility of me during my internship. &#xD;
&#xD;
Like many other organized sectors, Bank Asia Limited also has multi-layer manpower for its various requirements of professionals and support staff. The bank has some reasonably educated security guards and a highly educated and trained professional. They are very cooperative, well behaved, and helpful so, I never felt any hesitation to ask for any information from them. In this comfortable working environment, I have learned all the official activities in a professional manner which will definitely increase my professional skill.&#xD;
&#xD;
Every management team has some limitations. Sometimes, I also had to handle obstacles that I have been faced during my internship period. Organizational error is the subject of concern for bank officials but my personal challenges can be improved by my own effort and academic knowledge.</summary>
    <dc:date>2023-01-01T00:00:00Z</dc:date>
  </entry>
  <entry>
    <title>Growth of Exim Bank and Finance in Bangladesh: A Critical Review</title>
    <link rel="alternate" href="http://dspace.aiub.edu:8080/jspui/handle/123456789/1072" />
    <author>
      <name>SALEHIN, SIRAJUJ</name>
    </author>
    <id>http://dspace.aiub.edu:8080/jspui/handle/123456789/1072</id>
    <updated>2023-09-19T22:04:18Z</updated>
    <published>2023-04-01T00:00:00Z</published>
    <summary type="text">Title: Growth of Exim Bank and Finance in Bangladesh: A Critical Review
Authors: SALEHIN, SIRAJUJ</summary>
    <dc:date>2023-04-01T00:00:00Z</dc:date>
  </entry>
  <entry>
    <title>Credit Scoring in Credit Analysis of NBFIs</title>
    <link rel="alternate" href="http://dspace.aiub.edu:8080/jspui/handle/123456789/984" />
    <author>
      <name>Maharin, Fariha</name>
    </author>
    <id>http://dspace.aiub.edu:8080/jspui/handle/123456789/984</id>
    <updated>2023-09-13T15:56:57Z</updated>
    <published>2023-05-10T00:00:00Z</published>
    <summary type="text">Title: Credit Scoring in Credit Analysis of NBFIs
Authors: Maharin, Fariha</summary>
    <dc:date>2023-05-10T00:00:00Z</dc:date>
  </entry>
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